Privacy Policy

1. Who we are

This website is operated by INOVATE LTD, a private limited company registered in Scotland (company number SC905479) with its registered office at 37 Earn Road, Kirkcaldy, Scotland, KY1 3JU, United Kingdom. For the purposes of UK data protection law, INOVATE LTD is the controller of personal data collected through this website.

Contact for privacy matters: 0004manzar@gmail.com or +44 7456 007546.

ICO registration number: [to be completed once registered with the Information Commissioner’s Office, if required].

2. Information we collect

• Enquiry information you provide through our contact form or by email: your name, business name, email address, phone number, the service you are interested in, your approximate budget and your project description.
• Technical information such as your IP address, browser type and pages visited, processed by our hosting provider for security and to deliver the website.
• Analytics information, only if you consent to analytics cookies. See our Cookie Policy.

3. How and why we use your information

• To respond to your enquiry and prepare a quote — lawful basis: steps taken at your request before entering into a contract, and our legitimate interests in responding to business enquiries.
• To deliver services you engage us for — lawful basis: performance of a contract.
• To keep business and accounting records — lawful basis: legal obligation.
• To protect the website against spam and abuse — lawful basis: legitimate interests.
• To understand how the website is used (analytics) — lawful basis: consent, which you can withdraw at any time.

We do not sell your personal information, and we do not use it for automated decision-making.

4. Who we share it with

We share personal information only where necessary, with service providers acting on our behalf, such as:

• Website hosting provider: [e.g. Vercel Inc. — confirm].
• Email delivery provider used to send form submissions: [confirm provider].
• Analytics providers, only with your consent: [e.g. Google Analytics, Meta — confirm if used].
• Professional advisers, and authorities where required by law.

5. International transfers

Some providers may process data outside the UK. Where this happens, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement / Addendum. [Confirm for each provider.]

6. How long we keep it

Enquiries that do not lead to a project are kept for up to [12 months]. Client and accounting records are kept for as long as required by law (typically six years). [Confirm retention periods.]

7. Your rights

Under UK data protection law you have the right to:

• access the personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete your information;
• restrict or object to our processing;
• data portability, where applicable;
• withdraw consent at any time, where we rely on consent.

To exercise any of these rights, contact us at 0004manzar@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Security

We use appropriate technical and organisational measures to protect personal information, including encrypted (HTTPS) connections and limited access to enquiry data.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.